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Measuring, managing, monitoring

Stakeholder Management at TNS TRI*M™

The Solution for Stakeholder Management:

Today, companies who have achieved global success are building up strong relationship with various stakeholders like customer, employee and stockholder, without exception. TRI*M is the system which measures the relationship health with these stakeholders, and manage them in a positive and effective manner.

The Benefits of TRI*M

  • Used more than 1,000 quality companies in the world over 15 years

  • Allows for internal and external benchmarking, across countries, cultures, and even industries, using the data gathered from more than 5,000 studies and over 9 million interviews.

  • All research methods, including mixed methodologies, are supported (paper &anp; pencil, online, face-to face)

  • Trim delivers actionable answers and clear insights.

  • Detailed analysis of results and result reports for all organizational units, even for very large and highly complex companies

The four major TRI*M analysis tools support your stakeholder management

TRI*M Index

One number score that measures the level of customer retention

TRI*M Typology

The Typology describes the business situation in terms of satisfaction and loyalty

TRI*M Grid

Identification and prioritisation of performance improvement actions

TRI*M Competition Comparison

Identification of strength and weaknesses versus competitors

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